| Does Rider & Associates, Inc. charge to download copies of previous dictations? |
No. Copies of previous dictations can be downloaded anytime at no cost.
|
| How long are transcriptions archived? |
We can archive our client's transcribed files indefinitely upon request.
|
| Does Rider & Associates, Inc. offer discounts based on volume? |
Yes. If your anticipated volume exceeds our pre-defined thresholds, we offer volume discounts.
|
| What is your turn-around time? |
Our standard turn-around time is 24 hours, however, we can accommodate STAT requests.
|
| What is the phone-in dictation number? |
The toll-free number to phone-in dictation is (866)328-2228. You will need your unique user ID and PIN to access the command menu.
|